Map your users' lifecycle — activation, habit, renewal, churn risk — to specific messaging triggers, so retention becomes a system instead of a single onboarding email.
A real document, built from everything you worked through — then critiqued the way a tough reviewer would and polished round by round. Plus a project summary that shows your work.
18 steps in the full journey.
This is where the conversation starts. Each answer shapes what gets asked next.
+ 13 more questions across discovery, validation, and the creative brief — each one adapting to what you've already said.
The first five questions of any project are free — no card required.
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