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MarketingFoundational

Customer Persona

Build a sharp, evidence-based profile of the specific person who buys and uses your product — so anyone on your team knows exactly who you're building for.

What you walk away with

A real document, built from everything you worked through — then critiqued the way a tough reviewer would and polished round by round. Plus a project summary that shows your work.

20 steps in the full journey.

The first 3 questions

This is where the conversation starts. Each answer shapes what gets asked next.

  1. 01Who is the person this product is primarily built for? Describe them as a specific human, not a demographic bucket.
  2. 02What do they do for work, and what does a typical day look like?
  3. 03What's the problem they have that your product addresses — and how often do they feel it?

+ 15 more questions across discovery, validation, and the creative brief — each one adapting to what you've already said.

Ready to work through it?

The first five questions of any project are free — no card required.

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