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MarketingOngoing

Case Study

Interview a happy customer the right way and turn it into a case study with a real narrative arc — not a generic 'increased efficiency by 30%' quote.

What you walk away with

A real document, built from everything you worked through — then critiqued the way a tough reviewer would and polished round by round. Plus a project summary that shows your work.

17 steps in the full journey.

The first 3 questions

This is where the conversation starts. Each answer shapes what gets asked next.

  1. 01Which customer is this, and why are they the right one to feature right now?
  2. 02What was their situation before your product — the specific problem, workaround, or pain they had?
  3. 03Have you already talked to them about being featured, or is this prep for that conversation?

+ 12 more questions across discovery, validation, and the creative brief — each one adapting to what you've already said.

Ready to work through it?

The first five questions of any project are free — no card required.

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